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Old 02-14-2017, 05:51 AM   #1
rwh1960huck
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Default Answered: AVG is driving me crazy

on my older XP machine every time I restart a folder opens as below:



Ive tried everything I can think of to get rid of it.
I downloaded & ran autoruns.e x e from Microsoft & have tried every option there but no luck.

does anybody know how to stop this folder from opening?
its easy to close but I just want XP to boot with no errors.
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(Reset Answer)Best Answer - Posted by JoeJitsu
Quote:
Originally Posted by rwh1960huck
Quote:
Originally Posted by JoeJitsu
Open a command window and run regedit. Navigate down the tree to HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run and see what is running at startup. It may be that there is an old reference to a program in that folder and since it can't find it Windows tries to open it for you to look for it. Do the same for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run.
Ive done this & at both locations there is a line item type REG_SZ named (Default)
showing Data as (value not set)

I dont have any idea if thats correct or what the data value should be if thats wrong.
in the first location there are only 4 REG_SZ line items & at the second location 14 items.
also an AutorunsDisabled folder under Run.

I dont have the skill to determine if any of these items are correct or not.
I just know enough to be careful as you will create a boat anchor.

I did understand your instruction but thats about as far as I can get.
my own self I dont even say regedit to people as the possible harm is just incredible
the only thing that seems wacky to me is that at the second location theres a line item with
a blank (empty) listing for Data

I would put up a screenshot but that deep into Windows its apparently not an option.

if you can give further explanations I will try to find any possible faults
or if you just cant explain to the unknowing I can understand that too.

Im confident I have the skill to get in & get out without bricking the machine but beyond that Im lost.
thanks joe

The Run key of the registry tells Windows what to run every time a user logs in. Some are system-wide and some are for the current user. If you don't have any entries there then you don't have any other steps to take. Sometimes when XP has a reference to start a program automatically, either by these registry keys, the Startup menu, or something else, and the executable isn't in the folder it will just open the folder up instead.

You could try deleting the folder that's opening up since there's nothing in it and the problem might go away. I don't particularly like that because there is still something trying to run something and it can't. With an antivirus or antimalware program that's troubling since some malware may have clobbered it. If you know AVG is running in the task bar and the service is where you expect it to be running from then that is good. This issue might be from an update to the software that moved where it is installed and didn't clean up the automatic startup correctly.

Another option is to run msconfig, which shows you all of the applications and services that fire when the machine starts up and you log in. You can uncheck those individually and find what the problem may be.

Old 02-14-2017, 06:40 AM   #2
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Default

I'm on XP and have AVG free and it doesn't do that with me. I'm surprised it still supports XP. Google is disowning XP from everything.

I hear Huck is good with computers, you can ask him?
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Old 02-14-2017, 01:08 PM   #3
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Open a command window and run regedit. Navigate down the tree to HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run and see what is running at startup. It may be that there is an old reference to a program in that folder and since it can't find it Windows tries to open it for you to look for it. Do the same for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run.
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Old 02-15-2017, 12:45 AM   #4
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Quote:
Originally Posted by JoeJitsu
Open a command window and run regedit. Navigate down the tree to HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run and see what is running at startup. It may be that there is an old reference to a program in that folder and since it can't find it Windows tries to open it for you to look for it. Do the same for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run.
Ive done this & at both locations there is a line item type REG_SZ named (Default)
showing Data as (value not set)

I dont have any idea if thats correct or what the data value should be if thats wrong.
in the first location there are only 4 REG_SZ line items & at the second location 14 items.
also an AutorunsDisabled folder under Run.

I dont have the skill to determine if any of these items are correct or not.
I just know enough to be careful as you will create a boat anchor.

I did understand your instruction but thats about as far as I can get.
my own self I dont even say regedit to people as the possible harm is just incredible
the only thing that seems wacky to me is that at the second location theres a line item with
a blank (empty) listing for Data

I would put up a screenshot but that deep into Windows its apparently not an option.

if you can give further explanations I will try to find any possible faults
or if you just cant explain to the unknowing I can understand that too.

Im confident I have the skill to get in & get out without bricking the machine but beyond that Im lost.
thanks joe
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Old 02-15-2017, 04:52 PM   #5
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Default

Quote:
Originally Posted by rwh1960huck
Quote:
Originally Posted by JoeJitsu
Open a command window and run regedit. Navigate down the tree to HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run and see what is running at startup. It may be that there is an old reference to a program in that folder and since it can't find it Windows tries to open it for you to look for it. Do the same for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run.
Ive done this & at both locations there is a line item type REG_SZ named (Default)
showing Data as (value not set)

I dont have any idea if thats correct or what the data value should be if thats wrong.
in the first location there are only 4 REG_SZ line items & at the second location 14 items.
also an AutorunsDisabled folder under Run.

I dont have the skill to determine if any of these items are correct or not.
I just know enough to be careful as you will create a boat anchor.

I did understand your instruction but thats about as far as I can get.
my own self I dont even say regedit to people as the possible harm is just incredible
the only thing that seems wacky to me is that at the second location theres a line item with
a blank (empty) listing for Data

I would put up a screenshot but that deep into Windows its apparently not an option.

if you can give further explanations I will try to find any possible faults
or if you just cant explain to the unknowing I can understand that too.

Im confident I have the skill to get in & get out without bricking the machine but beyond that Im lost.
thanks joe

The Run key of the registry tells Windows what to run every time a user logs in. Some are system-wide and some are for the current user. If you don't have any entries there then you don't have any other steps to take. Sometimes when XP has a reference to start a program automatically, either by these registry keys, the Startup menu, or something else, and the executable isn't in the folder it will just open the folder up instead.

You could try deleting the folder that's opening up since there's nothing in it and the problem might go away. I don't particularly like that because there is still something trying to run something and it can't. With an antivirus or antimalware program that's troubling since some malware may have clobbered it. If you know AVG is running in the task bar and the service is where you expect it to be running from then that is good. This issue might be from an update to the software that moved where it is installed and didn't clean up the automatic startup correctly.

Another option is to run msconfig, which shows you all of the applications and services that fire when the machine starts up and you log in. You can uncheck those individually and find what the problem may be.
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